Repairs & Replacements
We offer a repairs, re-plating and professional cleaning service for all Ferro Forma and Alison Jackson pieces.
Longevity is front of mind for us when designing and making our pieces. They are all made to be repaired, not discarded and replaced.
We hope that your jewellery and flatware pieces will stay with you for many years and be worn and used often. With such love comes wear and no doubt the odd ding and dent. Often this adds beauty and character to a piece - something we love, but at other times it may be something you wish to repair.
Our professional cleaning, repair and re-plating service is for all Ferro Forma and Alison Jackson pieces. Send us an email at hello@ferroforma.com.au with some images of your piece and we will chat through what the best course of action is for your piece. Once we've confirmed it all with you we can happily receive your piece via post or drop off as arranged directly with us.
If your piece has been significantly damaged please get in touch and we will be able to quote you for repairing it.
REPAIRS & REPLATING
Our re-plating and repair services will be quoted individually after we receive images of your piece.
PROFESSIONAL CLEANING SERVICE
Our professional cleaning service is complimentary, we simply ask you cover the postage to us and then include a pre-paid self-addressed Australia Post postage satchel for the safe return of your piece.
For all these services, please send us an email at hello@ferroforma.com.au with some images of your piece and we will chat through what the best course of action is for your piece. Once we've confirmed it all with you we can happily receive your piece via post or drop off as arranged directly with us. We will provide our postal address via email to you once the details are confirmed.
